FAQs
Straight answers.
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What exactly does Handoff AI do?
We help businesses figure out where AI fits, then implement the parts worth doing. That can include a free introductory audit, consulting, custom automation, tool implementation, team training, and optional ongoing support. We are not a company that only sells chatbots.
What is an AI audit?
It is an introductory conversation about your company, the work that repeats, the tools you already use, and the goals you care about. We use it to point at opportunities. It is not a paid technical assessment.
Is the introductory AI audit really free?
Yes. The introductory meeting is free and there is no obligation to continue. A written strategy, a deeper technical review, training, or implementation is separate work and is quoted before it starts.
Do I need to know anything about AI before booking?
No. You need to know your business. We will translate the tools and the options into plain language.
What kinds of businesses can benefit from AI?
Any business with repetitive coordination can be a candidate: follow-up, scheduling, reporting, customer questions, and internal admin. Fit depends on the workflow, not the industry label. We work with companies in Utah County and with teams elsewhere by phone or video.
What business processes can you automate?
Common ones include lead capture and follow-up, CRM updates, appointment scheduling, customer communication, email workflows, reporting, and connections between software you already use. We only recommend a process after we understand it.
Can you work with the software my business already uses?
Usually, yes, if the software allows a sensible connection. We look at what you have before recommending something new. If a tool cannot be integrated cleanly, we will say so.
Do you build custom automations?
Yes. Automations are scoped to the workflow, not copied from a template menu. You see the scope and the quote before we build.
Can you train my employees to use AI?
Yes. Training can be a virtual session, a workshop, or a shorter working session built around your team's actual tasks. The format is agreed ahead of time.
How much does AI consulting or automation cost?
The introductory audit is free. Consulting, training, and implementation are custom quotes. Cost depends on the business, the systems involved, and how much we are being asked to build. We do not publish a fixed project price because the work is not fixed.
How long does implementation usually take?
It depends on access, how defined the process is, and how many systems are involved. We estimate a range in the proposal. We do not advertise a universal timeline.
Will AI replace my employees?
That is not the point of the work. The useful version is that repetitive tasks take less of someone's day, so the team can spend time on judgment, customers, and the work that actually needs a person. We do not pitch headcount cuts.
How do you handle business data and privacy?
We only ask for what the conversation requires. We do not claim a compliance certification we have not earned. Before any implementation that touches customer or employee data, we agree what is in scope, where it goes, and who can see it. Details are in our privacy policy, which is still marked for owner legal review.
Do you offer ongoing support?
Yes, when you want it. It is optional. Some projects end at handoff. If a retainer or support arrangement makes sense, it is described and priced before it starts.
Can we meet by phone, video, or in person?
Phone and video are the normal options, and you can choose either when you book. An in-person meeting can be arranged separately. We do not promise free on-site visits. Travel or an in-person consulting fee may apply and is confirmed before anyone gets in a car.
What happens after I book my free AI audit?
You get a confirmation once the request is actually received. We use the notes you sent to show up prepared. The meeting is a conversation. If there is a sensible next step, we explain it. A proposal only happens if you want one, and prices are not invented on the confirmation screen.
Start with a conversation.
No pressure. No obligation. Just a look at where AI could help your business.
Handoff AI